In addition to the CounterSolutions business solutions modules, we offer a wide variety of software and hardware assistance - including CounterPoint SQL and Great Plains through our partner firm, Viener Consulting, Inc.
For suggestions on software, see below...
- We suggest CounterPoint SQL to handle retail and wholesale transactions for your brick and mortar location or ecommerce site on the web. CounterPoint SQL is great for Point of Sale, Purchase Orders, Customer data, managing your store inventories and so much more. When paired with Point of Sale hardware from Radiant Systems, your business will have powerful, easy-to-use touchscreen terminals for sales that we can train anyone to use quickly.
- To see a side-by-side comparison of CounterPoint and CounterSolutions' many features and how they complement each other, click here.
- The CounterSolutions business solutions software modules allow you to do more with your resources and more for your company. Manage service staff and inventories, improve billing, and track multiple technicians, vehicles, and warehouses for the service arm of your company with CounterServ. For businesses that run routine service at customer sites - arrange recurring maintenance at customer sites, organize by customizable geographic regions, plot the most efficient daily routes, and handle maintenance contracts, flexible scheduling, and chemical sales with CounterMaintenance. Improve your CRM (Customer Relationship Management) with CounterSell and manage your sales people and processes with user defined fields to gather the customer data you decide is important, create snail and email mailing lists, and schedule your sales staff's appointments and critical tasks. Manage the sales cycle from initial prospect to closing. Additional modules and add-ons are available. Their flexible, customizable nature gives you the power to tailor our software to meet your demands and your way of doing business.
- To view a breakdown of the features of each of the CounterSolutions modules in PDF format, click here. To view a chart of the different packages that you can create with the CounterSolutions modules in PDF format, click here.
- If your company's staff needs to share and have access to information easily, Microsoft Dynamics Great Plains 10.0 will empower your employees with enhanced search capabilities across your organization. Strong security features also ensure the integrity and confidentiality of sensitive information. Your teams can streamline business processes and enjoy a highly collaborative work environment that lets them bridge communication gaps between employees, customers, and partners.
- We also offer accounting business solutions with Peachtree accounting software (Sage). We have almost two decades of background in the field. Whether you need assistance with your accounts payable or receivable, payroll, cash flow management, reporting, or any other function, we will find the proper solution for your company and help you get it off the ground.
- Whatever needs you may have for hardware or other services, you can rest easy knowing that our partner firm - Viener Consulting, Inc. will take the time to study your business, discuss your operations and plans with you, and determine the best option to improve your company.