Great Plains

We are proud to announce that the CounterSolutions service board has now been integrated with Microsoft Dynamics Great Plains 10. In the coming weeks, we will be rolling out Great Plains integration with the rest of our software modules, but we are already very excited to be able to expand our application to many more interested customers.

Analytics, customization tools, supply chain management, financial management all integrated with CounterSolutions intuitive and powerful suite of applications. Great Plains field service management joins with CounterSolutions field service management: nine powerful elements within a single user interface to manage engineer service calls, preventive maintenance, contract administration. Data can be entered remotely. PDA and CRM integration. Web-based tools allow customers to resolve service issues themselves. Applies standard and customized reports. Many of the Field Service Management elements perform invoicing through the Sales Order Processing module.